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Guest Experience Lead

Guest Experience Lead
at the following location(s):
WATT & ELKHORN (14445) - NORTH HIGHLANDS, CA
Description:
Host- The most important skill you need is hospitality. Hosts must go above and beyond to provide outstanding service to each guest. Hosts must enjoy social situations and feel comfortable talking with all types of guests. As a host, you are part of an outstanding team that delivers personalized experiences for every guest visiting the restaurant for their favorite McDonald's menu items.
Your first as Host is to welcome every guest to the restaurant.
Requirements:
Welcome guests to the restaurant.
Help guests use the kiosk and ensure accurate ordering.
Provide food recommendations.
Visit with guests in the dining room.
Answer all questions throughout their visit.
Solve guests' problems as they arise.
Adjust your interactions based on the guest's desired experience.
Ask every guest how they enjoyed their experience and invite them back soon.
Additional Info:
McDonald?s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.


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